If you are worried that your gambling is becoming a habit, you should consider closing your Quasar Gaming account permanently and excluding yourself from all other gambling environments both online and offline. Should you decide it is time to stop playing for good, there are two options you can use to close and block your account.
You can self-exclude yourself at any time by clicking the self-exclusion tab which is situated under the cashier section. You are given three options – close my account for the next 7 days, close my account for the next 6 months or close my account indefinitely. If you suspect you have a serious gambling problem then we suggest you close your account for good.
The second option is to contact our customer support team via email at: firstname.lastname@example.org and request that they close your account indefinitely. We have strict security measures in place to ensure that once you have made a request to close your account you will not be able to re-open it nor will you be able open a new account with Quasar Gaming in the future.
Whilst Quasar Gaming offers a range of tools to help in the prevention of addiction and provides support to help you bet responsibly, please note that we take no responsibility and are excluded from any and all forms of liability in cases that the player has violated our terms and conditions in any way such as opening or attempting to open duplicate accounts with Quasar Gaming and/or by providing incorrect or deceptive data and/or personal details.
In the event that you do manage to open a new account by using incorrect data or via any other method that violates our terms and conditions policy, then all liability for any losses incurred by yourself or the company as a result of the violation will fall in full on you (the player) and NOT in any way on Quasar Gaming. If we do become aware of any fraudulent behaviour and/or creation of accounts using false data or the likes, we reserve the right to close that account and any other accounts on the same ip-address and/or using the same information immediately.
Upon closure of your account, you will need to send a withdrawal request to withdraw all outstanding funds on your account but you will no longer be allowed to place any monetary bets. Playing for fun is still allowed at our casino even though you no longer have an active account with us but you will not be at the risk of losing any money.
Once self-exclusion has been requested, we will do our best to refrain from sending you any more marketing or promotional materials, and will definitely cease to send any marketing materials 48 hours after account closure.
To opt to self-exclude for a shorter period of time, in order to ‘cool off’ you can choose the 7 day or 6 month option via the self-exclusions tab or by contacting customer support.